(402) 475-8360 info@paragonsan.com

Solutions

 

Complete your billing, see our calendar schedule, or answer any questions you may have.

 

BillingFAQs

Billing

Calendar

Questions

Billing

Paragon has five easy ways for you to pay, including two online options. Choose what option works best for you, and please review our FAQs below to help answer any common questions. If you have a question about billing or payment options feel free to Contact Us.

Pay by mail

We send statements by mail every month and you can return back with cash or check.

Pay by Card

We accept Visa, MasterCard, and Discover. Automatic monthly credit card payments are also available on request.

Pay Electronically

Send us a voided check and at the first of each month, your account will be charged for the previous month’s service.

Pay Online

Submit using the Paypal Pay Now option below. Or submit through the Trash Billing Portal.  Please have your Customer ID# ready.

Calendar

Paragon wants to keep you updated on dates and events that may alter your normal pickup times. See below for our Yard Waste Season dates and Holiday’s.

Full Season

Weekly Yard Waste removal from April 1st through November 30th

Spring Season

Weekly Yard Waste removal from April 1st through May 31st.

Spring Signup!

Fall Season

Weekly Yard Waste removal from October 1st through November 30th.

Fall Signup!

Holiday’s

The city landfill is closed for holiday’s, so there will be no pick-up on those days. You will be notified by mail of your alternate pick-up day.

      • Thanksgiving
      • Christmas
      • New Years

Just a friendly reminder, as of December 1st, yard waste will be picked up on your regular garbage pickup day. However, if you were not signed up for a yard waste service, there may be an extra charge for the yard waste collected.

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Questions

Below are Paragon’s commonly asked questions. If you still have further questions, feel free to Contact Us.

What should I do with Hazardous Materials?

Paragon Sanitation Inc., works with the Lincoln Health Department and their partners to assure a healthy community for the residents of Lincoln and Lancaster County. Find out what you need to do with your hazardous materials at the city website.

When Does Yard Waste Season Start & Stop?

Yard waste season is April 1st through November 30th. December 1st through March 31st you can put yard waste out with your normal household waste.

What is Considered Yard Waste?

Yard waste is grass clippings, leaves and pine needles. All garden waste, branches, and bush trimmings can be included with your household garbage.

Do Branches Need to Be Bundled?

Yes. It is helpful if they are bundled. Branches do need to be cut into approximate 4-5′ lengths stacked and bundled in manageable piles at the curb. Some branch piles may require prior notification of our office and may require an extra hauling fee.

What is a Toter?

Toters are large 96 gallon garbage cans that are provided by Paragon. They are equivalent to (3) standard 32 gallon trash cans or 96 gallons. The benefit of a toter is that they have wheels for easy moving, a hinged lid, and are large enough for an average week’s worth of garbage.

Can I Use Plastic Bags For Yard Waste?

No. Plastic bags of yard waste are not accepted at the city landfill’s compost site during the yard waste season which is April 1st through November 30th.

Can I Use My Toter for Yard Waste & Trash?

Yes, you can use toters for both services. Please make sure garbage and yard waste are not mixed in the same toter during the months of April through November. You must be signed up for yard waste removal April through November to have yard waste picked up.

Do You Take Appliances?

Yes, we can pick-up all appliances. There will be an extra charge applied for each appliance we pick-up. You must call our office to arrange for their removal. 

Do You Haul Furniture &/or Carpet?

Yes, there may be an extra charge applied for large carpet piles and/or multiple pieces of furniture. The size of the carpet pile will determine the amount charged. Please be sure all carpet is cut into manageable lengths. Multiple pieces of furniture or heavy hide-beds and recliners will be assessed an extra charge.

What Time Does My Garbage Need to Be at the Curb?

Please have your garbage at the curb by 6:00 a.m. the day of your pick-up or set it out the night before.

What Holidays Do You Work?

We work all holidays except Thanksgiving, Christmas and New Years Day. You will be notified by mail before a holiday of any change of service day.

What Types of Payment Do You Accept?

We offer credit cards, auto-pay, or check. If you are interested in auto pay, please contact us for a form or go directly to your account and set it up online. Auto-pay is very easy to do, just send us a voided check and we will take care of the rest. No more monthly check writing. On the 1st of each month your checking account will be charged for the previous month’s service.

Can I Put Corrugated Cardboard in the Garbage?

NO, CORRUGATED CARDBOARD IS NOT GARBAGE. Corrugated cardboard can no longer be accepted with household garbage. We offer several options for commercial and residential cardboard recycling. Please call office for more details.

How Long Will the Temporary Fuel Surcharge Be Implemented - 2022

This temporary surcharge is not something we take lightly but unfortunately it is necessary given the current economic environment, and it will be removed or reduced as soon as fuel prices decrease. Click Here for our full statement or feel free to call the office for more details.

Address

5401 N. 57th St.
Lincoln, NE 68507

PO Box

PO BOX 29705
Lincoln, NE 68529

Business Hours

Mon - Fri: 9am - 2pm
Sat - Sunday: Closed

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